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Control Charting

Who Should Attend?

With a process control focus, participants of the Control Charting Basic Training should consist of managers, supervisors and team leaders who need to learn how to implement quality measures in order to increase quality within their organization.

What to Expect

This one-day course will focus on process control and capability. Discussed are proper metric development, control chart philosophy, construction, interpretation, and selection. Control Charts are used to:

  • Detect Special Cause Variation vs. Common Cause (Random Variation)
    • Outliers
    • Shifts
    • Trends
  • Determine a performance baseline
  • Determine if the process is stable, therefore predictable
  • Determine the influence of a process change
  • Statistically monitor the process over time

Course Outline

Day 1 – Control Chart Basics

    • Data sampling:
      • The benefits and strategies in data sampling
      • The Central Limit Theorem
    • What is process control?
    • Control charts:
      • Why use control charts?
      • What control chart to use with your data?
      • How to construct a control chart?
      • How to interpret a control chart?
        • Out of control symptoms
        • Show all data
        • Mark outliers
        • Split control limits
      • Examples of all commonly used control charts
      • Short term versus long term capability
    • Sub-grouping strategies
    • Strengths and weaknesses in control charts